1. Return Eligibility
- ✅ Time Frame: Returns must be initiated within 7 days of the delivery date .
- ✅ Condition: The item must be unused, unworn, unwashed, and in the same condition that you received it.
2. How to Initiate a Return
Contact Us: Send an email to our customer support team at [Your Customer Support Email Here, e.g., support@clothing.com] within the 7-day return window. Please include your order number, the item(s) you wish to return, and the reason for the return
3. Refunds
- ✅ Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
- ✅ Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number, e.g., 7-10] business days. Please note that it may take some time for your bank or credit card company to post the refund.
- ✅ Rejected Refunds: If the item does not meet the eligibility criteria (e.g., damaged, used, missing tags), your refund may be rejected, and the item may be sent back to you at your expense.
4. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process for the unwanted item and then place a new order for the desired item. This ensures you get the correct item faster and simplifies inventory management.
Bulk Orders & Inquiries